Refund policy
Operated by Fairway Ventures (PG0576051-X)
Last Updated: September 2025
We are sorry that you are not satisfied with the product and hope to serve you better based on your product needs. Your feedback is much appreciated. Email us at hawasports.apparel@gmail.com / WhatsApp us at +6011 - 37664526
1. Eligibility:
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Return within 3 days of receiving.
- Must be unused, unworn, and in original packaging with tags.
2. Not returnable:
- Used gloves, worn apparel, final sale items.
- Normal wear & tear.
3. How to return:
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Email us at hawasports.apparel@gmail.com or WhatsApp us at +6011 - 37664526 with order number & reason.
- Ship back item (customer bears cost).
- Use trackable courier for safety.
4. Refunds:
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Processed to original payment method within 7–14 working days after inspection.
- Shipping fees are non-refundable.
5. Exchanges:
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Subject to stock availability. If unavailable, a refund will be issued.